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Bilingual Sr. Customer Service Representative (Paging Team) - Montreal

Montreal , Quebec
Only English Required
Job Ref:
Max Sys
Job Description

Our client in Telco Industry is looking for Bilingual Sr. Customer Service Representative (Paging Team) for Montreal location. This is a 6 months contract with possibility of extension.

Job Description:

• Need agents on the paging team to help with the upcoming volume of calls and emails.
• Responsible for responding to customer requests in a prompt, accurate and professional manner.
• Handle any inquiries which require investigation or follow-up.
• Ensure requests and inquiries are transferred to the appropriate area.
• Develop and maintain good client relationships while ensuring confidentiality.
• Use call tracking systems to log all inquiries for documentation purposes.

• Qualification/Experience requirements include: 
-Previous customer service experience
-Excellent communication skills
-Ability to handle tasks in a professional manner
-Fluent in English and French

To apply, please send your resume to: #removed#


Position Type
Application Deadline
March 26, 2019
Experience Required
1-2 years
Job Duration
6 months
Education Required
College Diploma
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