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Customer Service Agent - Verhuizen Naar Barcelona, Spanje - Kessel

Newfoundland & Labrador (NL)
Only English Required
Job Ref:
NCC Barcelona
Job Description
Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting customers from all around the world? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona!As a Customer Service Agent, your responsibilities include: Assisting customers with various challenges by phone or e-mail (B2C)
Giving advice and providing solutions
Maintaining a good customer relationship
Making sure that all issues are solved and documented What we are looking for: Strong communication skills and empathy
Discipline, accuracy and reliability
Respectful and positive attitude towards customers
Solution-oriented approach
Ability to express yourself in a coherent and concise manner
Motivation to contribute to our customer satisfaction and business success What you need: Native level of Dutch or Flemish
Good level of English
Flexibility with regards to working hours (including evening and weekend shifts)
Basic computer skills are required
Call center experience is a plus, but not a must What's on Offer: Full-time base salary €15,660 per year (gross) plus performance based bonuses up to €3,000 per year
Paid training
Tax-free benefits including food, transport, gym, insurance & childcare
4 company events per year
Free fruit & water at the office
Free Spanish language classes
Easily accessible office in Barcelona (Poblenou area)
A fun, friendly and people-focused work environment
Open atmosphere in which employee suggestions and ideas are heard
Growth opportunities An insider's view! Welcome to our offices in Casablanca and Barcelona! This is a Permanent position.
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