The Field Services Team is tasked with the responsibility of providing installation, maintenance, and repair services for business and residential customers using the most advanced network technology in the market. As a Summer Student Technician at BTS, you will play a key role in ensuring reliable delivery of telecommunications services to our business and residential customers . You will install, maintain, and repair Fibe TV and high-speed internet, home phone, and business communications services. Put your excellent customer service skills into action as you provide direct support and guidance and respond to customer inquiries related to our world-class products and services
WHO’S ELIGIBLE? Students who will be attending an accredited post-secondary institution on a full-time basis in September 2019 Students may have the opportunity to work on a part-time basis during the school year and return the following summer
WHAT’S IN IT FOR YOU? Access to Employee Education Assistance Program Discounts on Bell Services (i.e. Internet, TV, Home Phone) Company provided Smartphone Flexible student schedule to help you achieve your educational goals Professional support from industry leaders so you can acquire the critical skills needed to realize your career aspirations An opportunity to build your professional network with Canada’s largest communications company
WHAT ARE YOUR RESPONSIBLITIES? Be a Good Listener – identify customer needs by asking the right questions and acting on their feedback in order to deliver the best possible customer experience Be Team Oriented – Work collaboratively with management and colleagues to accomplish company goals Be a Defensive Driver – confidently operate a company vehicle safely and effectively Be Organized – organize your workload using company provided IT resources (i.e. Smartphone and Laptop) Be Analytical – demonstrate the ability to solve complex problems and make sensible decisions with a strong customer focus Be Professional – knowledgeable about Bell products, services and systems so you can deliver fast, effective, and quality technical solutions Be Responsible – protect company resources against loss, damage, and theft
WHAT WILL YOU LEARN? How to install, repair, and maintain home phone, internet and Fibe TV services How to work safely at heights How to work safely outdoors, in all weather conditions How to lift heavy objects safely Defensive driving techniques
DO YOU MEET THE REQUIREMENTS? Must be available to work up to 40 hours per week plus overtime during summer months Valid Ontario Drivers License (G2 or greater) Safe Driving record with no suspensions of any kind on your driving abstract Climb ladders without fear of heights Work indoors as well as outdoors in all types of weather conditions Ability to lift up to 70lbs Ability to distinguish colours English proficiency, both verbal and written
Join our team today! Visit #removed#/btsjobs and submit your application online. We are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive, equitable and accessible work environment so our employees can perform their jobs well and reach their full potential. We encourage everyone to apply to our job postings, including members of the four designated groups.